Connect your teams anywhere, anytime with enterprise‑grade telephony. From IP PBX and Cloud PBX to unified communications and conferencing, SB Telecom Thailand delivers reliable, secure, and scalable voice—integrated with your collaboration tools and workflows.
Modern collaboration blends voice, video, messaging, and presence into one experience. IP telephony enables secure calling from office or remote locations with centralized control and analytics. With QoS, SBCs, and redundancy, call quality stays high—even across the internet—so teams serve customers without friction.
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We offer options for every stage: IP PBX for full on‑premises control, Cloud PBX for rapid scale, and integrated conferencing for rich collaboration. IVR, call queues, and CRM connectors enhance customer interactions, while APIs and webhooks enable bespoke workflows. Our experts handle number porting, dial plans, SBC hardening, and security—accelerating adoption with minimal disruption.
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A robust, secure on‑premises PBX for enterprises needing full control. Advanced features—call transfer, voicemail, directories—delivered with high call quality and reliability.
A fully hosted PBX that eliminates hardware maintenance. Ideal for distributed teams—scalable, resilient, and easy to integrate with collaboration platforms.
Professional‑grade audio/video for meetings and webinars. Ensure crystal‑clear communication, room integration, and device management for consistent experiences.
One platform for voice, video, chat, and file sharing. Teams switch seamlessly across channels with presence and federation—boosting efficiency without multiple apps.
Enhance customer service by integrating PBX with CRM and ticketing. IVR, intelligent routing, and analytics improve experience and empower agents with real‑time data.
Enable business calls on mobiles and laptops with secure softphone apps, eSIM/SIM options, and device policies—keeping your workforce connected anywhere.
We plan, deploy, and support your voice estate end‑to‑end. From PBX design and SIP trunking to Teams/Zoom integration, we manage configuration, migration, and user training. Our managed service oversees capacity, quality (MOS), and security updates with defined SLAs. As headcount and sites grow, we scale features and numbers seamlessly—delivering consistent experiences for employees and customers.
Softphones and secure mobile access—reach customers anywhere with consistent caller ID.
Cloud PBX integrated with Teams for hybrid workforce—faster adoption and lower cost per seat.
IP PBX with IVR, routing, and CRM integration—improved first‑contact resolution and agent productivity.
Local gateways with PSTN failover—business continuity during WAN outages.
Policy‑based recording and retention—audit‑ready with PDPA controls.
SIP trunks and number portability across regions—centralized management, local presence.
