Keep your business running smoothly with 24/7 monitoring. From networks and servers to endpoints and applications, SB Telecom Thailand delivers real-time visibility, faster detection, and proactive defense—so IT teams can focus on growth. Aligned with ISO, GDPR, and PDPA.
Visibility is the backbone of reliability. Our platform unifies metrics, logs, traces, and security events into actionable views. We define SLOs, role‑based dashboards, and alert routing that fit your teams—reducing noise and accelerating resolution. With trend analysis and capacity insights, operations become proactive, preventing incidents before users are impacted.
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We combine NOC and SOC practices to observe performance and security in one workflow. Automated enrichment, runbooks, and clear escalation paths cut mean time to detect and recover. Integrating change records and deployment data separates risk from routine events. The result: shorter investigations, better uptime, and simpler compliance—without extra overhead.
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Our NOC keeps enterprise IT always‑on. We monitor LAN/WAN, Wi‑Fi, and connectivity in real time. SLA tracking, capacity monitoring, and proactive alerts help avoid downtime and maintain efficient operations.
Gain 24/7 cyber defense with SIEM, threat intelligence, and incident response frameworks. We detect, analyze, and respond before risks escalate—reducing MTTD/MTTR. Compliance with ISO, GDPR, and PDPA is built‑in.
Safeguard devices and usage with health, patch, and vulnerability tracking plus user behavior insights. Automated patching and maintenance windows reduce risk and IT workload.
Reporting Centralize logs from firewalls, servers, and applications into one platform. We deliver audit‑ready reports and role‑based dashboards—reducing reporting complexity and improving visibility.
Stay ahead of global threats with integrated intelligence feeds. Automated vulnerability prioritization and patch orchestration reduce exposure windows and strengthen resilience.
We design observability strategies, implement toolchains, and run 24/7 monitoring with clear SLAs. Services include onboarding, threshold tuning, synthetic tests, and incident reviews. We continually refine alerts to cut false positives and highlight business impact. Insights feed capacity plans, security posture, and reliability targets—turning monitoring into a driver of operational excellence.
Policy‑based recording and retention—audit‑ready with PDPA controls.
Monitor corporate networks and endpoints for uptime and security—reduced mean time to resolve incidents.
Continuously monitor factory systems and IoT devices—improved availability and early fault detection.
Unified monitoring across on‑premises and cloud—consistent SLOs and spend visibility.
